Careers @ Madigan Solutions
Madigan Solutions is a company focused on the delivery of Identity & Access Management security solutions based in Northern Ireland but providing services to organisations across the United Kingdom, Ireland, and further afield.
Business Development Manager
Business Strategy & Growth:
- Develop and execute business strategies to drive the adoption and sales of IBM Verify products and services.
- Identify new market opportunities and customer segments for IBM Verify and other security solutions.
- Align IBM Verify offerings with customer needs in industries like finance, healthcare, government, and retail.
Customer Engagement:
- Build and maintain relationships with key customers, partners, and stakeholders.
- Work closely with sales teams, technical experts, and product managers to provide tailored solutions that meet client needs.
- Understand customer requirements and translate them into business opportunities.
Market Analysis & Competitor Research:
- Stay updated on the latest trends and technologies in identity management and cybersecurity.
- Conduct competitive analysis to understand IBM Verify’s position in the market and identify potential areas for differentiation.
Sales Enablement:
- Collaborate with the sales team to develop proposals, presentations, and product demonstrations.
- Support sales efforts by providing expertise and guiding clients through the product selection and implementation process.
Partnerships & Alliances:
- Identify and establish strategic partnerships with technology vendors, systems integrators, and other partners.
- Leverage IBM's global network to expand reach and create new revenue channels.
Forecasting & Reporting:
- Provide regular updates to senior management on the performance of business development activities.
- Manage and track sales pipelines, customer engagements, and deal progress.
Client Support & Relationship Management:
- Oversee post-sales customer success, ensuring long-term satisfaction and value realization from IBM Verify.
- Resolve issues and facilitate communication between technical teams and customers.
Send your CV to careers@madigansolutions.com with a covering letter if you are interested in this role.
Trainee Support Engineer
The successful candidate will be part of a support team providing services to large organisations around the United Kingdom and Ireland. You will be exposed to enterprise systems, networks, cloud services and infrastructure using a myriad of technologies and protocols. You will play a key role in delivering a quality support function and with time (and experience) evolve to play an active role in leading customer engagements.
Main Duties
- Respond to customer support requests.
- Maintain and manage enterprise systems, including installation, patching and continuous improvement.
- Maintain and test disaster recovery plans.
- Develop strong relationships with customers and third-party service providers.
Desirable Skills & Experience
- Organised and results focused
- Effective communicator – both written and verbal
- Personable with strong communication and relationship building capabilities across all levels of the business
- Practical and logical - able to solve problems/troubleshoot
Personal Qualities
- Enthusiastic about a career in Enterprise Information Technology Security
- Keen to learn and develop
- Reliable and trustworthy when dealing with sensitive and confidential information
- Sociable and people focused
- Ability to work calmly under pressure
Entry Requirements
- 2 A levels – one of which must be either Mathematics, Computer Science or any other science-based subject
- 6 GCSEs at grade A-C (Mathematics and English are mandatory)
Working Week
35 hours a week, Monday to Friday, 09:00 – 17:00, 1 hour lunch break.
Benefits
- 25 days holiday (+ Northern Ireland bank holidays)
- Remote/flexible working opportunities
- Opportunity to travel around the UK & Ireland
Send your CV to careers@madigansolutions.com with a covering letter if you are interested in this role.