About us

Madigan Solutions is an Identity & Access Management consultancy that specialises in delivering Identity Management, Identity Governance & Access Management solutions whether on-premises, or in the Cloud.

Simplifying identity & access management

We work with organisations across a range of industries including Government (Central & Local), Higher Education, Financial Services, Utilities, Retail, and Business Services. We help to deliver and run IAM platforms built on IBM technology.

Simplifying identity & access management

We work with organisations across a range of industries including Government (Central & Local), Higher Education, Financial Services, Utilities, Retail, and Business Services. We help to deliver and run IAM platforms built on IBM technology.

Partner & Non-Human Identity Management

At Madigan Solutions we have spent years helping organisations secure and streamline identity management. And we have seen a common theme across industries - identities that "fall through the gap" between workforce and consumer/citizen identities.

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User Management Tool (UMT)

UMT, by Madigan Solutions, is a tool designed to manage the life-cycles of identities that sit outside of traditional HR systems. It provides a management platform for consultants, contractors, vendors, suppliers, guests, tenants, and robots. In fact, its built-in flexibility means you can create and manage any persona you need to match you business process and organisation specific use cases. No more squeezing your user groups to fit a tool.

Simplified User Lifecycle Management

How do you manage timely onboarding and offboarding for the identities you need to manage that don't fit the standard template?

Would you like to ditch the spreadsheets and manage partner identities centrally?

We can tell you all about how we help organisations delegate administration for IoT, robots and tenants.

UMT core features:

  • Create and automate the life-cycling of identity records for third parties - either from template or custom
  • Integration with enterprise IGA
  • Delegate administration for groups of identities
  • Custom reporting capability
  • Full audit log of all actions
  • Granular user permissions that align with your organization's security policies

Higher Education

A university needed a way to manage a whole range of user identities that did not fit within their existing IDPs. UMT now manages their tenants, visitors, school liaison (including temporary systems access for school children) and shared mailboxes.

The shared mailboxes in particular presented an administrative nightmare with no coherent process for managing the ownership lifecycle. This is now managed and audited via Madigan’s UMT.

Local Government

Local government has plenty of challenges in the identity space. The main use cases we have encountered are:
- Consultants: users with a short-term contract, but requiring access to sensitive data
- Contractors: users needing a longer-term contract and potentially requiring physical access
- Audit & compliance
- Community programmes: requiring integration with and access to council resources but whilst continuing to work for third-party/partner organisations

Financial Services

A leading financial institution spent a considerable amount of money and time implementing a workforce solution that could not handle contractors. The problem was exacerbated by the cost of administration.

UMT can connect to the organisation’s IGA tool and handle the full lifecycle of all users not handled by the workforce or CIAM tools. Management is now delegated at a departmental level.

Telecommunications

A large telecoms company has a pool of 2,000 pre-approved resources assigned from a services integration company. Three administrators managed the entire lifecycle of these users using a spreadsheet.

UMT is able to manage the full lifecycle of all of these in one place and delegate administration to do so. The setup is easily scalable and flexible enough to change or add user types according to evolving business need.

Manufacturing

One of the most targeted industries according to IBM's Cost of a Data Breach report (2024) could benefit greatly from enhancing their supply chain processes, including management of third-party contractors, vendors, and suppliers.

Oil & Gas

This industry is probably one of the most multi-layered and disparate in terms of user types. UMT provides the flexibility to manage identities from helicopter pilots to security guards to health and safety inspectors to buyers in the supply chain, all with delegated administration to move administrative burden to third parties whilst maintaining overall control.

Pharmaceutical

Highly regulated industries must be able to provide highly privileged access for short periods of time and be able to provide data to auditors demonstrating compliance in a complex user management.

UMT has the flexibility to set strict parameters around user lifecycle and has an advanced reporting engine to demonstrate its streamlined onboarding and offboarding.

© Copyright 2025 Madigan Solutions UK Limited
Madigan Solutions UK Limited is a company registered in Northern Ireland with Company Number NI675324. VAT Number 368 3929 47.

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